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Case Studies

Finding the Right Talent and Reducing Recruiting Costs for Apollo Group Inc.

Dec 04, 2015 | Kara Zenk

The Need

The Apollo Call Center (ACC), located in Phoenix, Arizona, employs about 1,000 people who serve as the company’s first line of contact for potential students who call to learn about Apollo Group’s higher education offerings. Because the ACC plays such a..


How Whirlpool is optimizing its recruitment process with IBM Talent Acquisition & Optimization

Jun 04, 2015 | Kara Zenk

Kimberly Fry, senior manager of Talent Acquisition at Whirlpool, discusses the organization's recruitment process strategy and the role that IBM Talent Acquisition & Optimization has played as a recruitment process outsourcing (RPO) vendor. The strategic..